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FAQs
Once your payment is successful, you'll
receive an email from WhaleDown. The email includes your license/serial number. Please check the inbox of the email you used to make the payment.Additionally, you can use our online tool -
Find My License. With it, you can have all your licenses sent to your email.You can cancel automatic renewal subscription by referring to this PayPal documentation.
Additionally, you can contact us to help you cancel the automatic renewal of your order.
We recommend that you contact us first to see if we can solve the problem you encounter during use.
If the problem can not resolved, please refer to this PayPal documentation to issue a refund .