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License Activation

1. Open License Screen

First, you need to click the settings icon (

) at the bottom of the left navigation bar to enter the WhaleDown's settings screen.

Settings Screen without license

Then click “My License” at the top to enter the license screen. The following is the screen displayed without entering a license.

License Screen

tip

On Android phones, the settings icon is in the bottom right corner of the screen.

2. Enter License

Click the “Activate License” button to enter your license. The license includes your email address and serial number.

Enter Email

tip

We've noticed that some users are used to using multiple mailboxes. Please fill in the correct email address.

3. Finished

When the license is successfully activated, you will see the following dialog. After successful activation, WhaleDown will not place any restrictions on download speed, progress, or file size.

Activation Success

warning

If you've bought WhaleDown before, you probably have more than one license. Please use the most recent license.

4. Find My License

We also have an online tool to help you obtain purchased licenses. When you've just purchased a new license and haven't received an email, or if you've lost your license, all you need to do is enter the correct email address on the page below.

We will send all the licenses you have purchased in the form to this email address.